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The Charter of the French language and its regulations govern the consultation of English-language content.


Terms of sale
for in-store purchases


Product availability

Product availability in stores may differ from that shown on the SQDC website and may vary between SQDC points of sale.
The SQDC assumes no liability in the event of inventory shortages.

Price policy

  • The prices displayed on the SQDC.ca website are those established for consumer sales.
  • The product prices displayed on the SQDC.ca website may differ from those displayed in SQDC stores.
  • The applicable sales taxes are included in the displayed prices.
  • All prices are in Canadian dollars.
  • To cover unpredictable market fluctuations, the SQDC reserves the right to change, at any time and without prior notice, the prices of the products it sells.


Legal purchase limit

  • In compliance with the act, the SQDC is required to limit to 30 grams the amount of cannabis that can be purchased at a time. This limit applies to purchases made in SQDC stores as well as on its website. For products sold in quantities other than grams (e.g. millilitres, gel caps), the 30-gram purchase limit is calculated at checkout based on the product’s equivalent grams. Purchases of more than 30 grams are not allowed.
  • Note that, in Québec, the maximum amount of cannabis an individual can have on his or her person in public places is limited to 30 grams.


In-store payment options 

Purchases made at SQDC stores may be paid for with the following payment methods: cash, Interac debit card, prepaid credit card or MasterCard, Visa or American Express credit card.

Age verification


Proof of age required

As cannabis is a product unlike any other, the SQDC must comply with the Cannabis Regulation Act and the Act to tighten the regulation of cannabis. These acts require that every effort be made to ensure that SQDC products are sold only to persons age 21 and over. All buyers of cannabis products at the SQDC must therefore be 21 years old or older and have a photo ID with them when they visit a SQDC store.

Act governing people under 21

According to the the Act to tighten the regulation of cannabis, it is forbidden in Québec to sell cannabis to a person under 21 years of age. Under the Cannabis Regulation Act, it is forbidden for an adult to buy cannabis for a person under 21. The SQDC is therefore entitled to ask all buyers for a photo ID to make sure they are not under 21.

Pick up In-Store

In-store terms of sales are applicable to those who have chosen to use the Pick Up In-Store service. Please refer to the online purchase terms and conditions for more details.

Exchange policy for in-store purchases

The SQDC does not offer refunds under any circumstances.

A defective or intact product purchased in a SQDC store  can be exchanged only in one of the SQDC stores up to a maximum of 14 days following purchase.

The exchange can be done at any SQDC store you choose. The product must be returned with the original sales receipt.

Defective product

A product is defective only if it contains mould or was improperly produced. The product must be returned unused in its original container and with the sales receipt. When these conditions are met, the defective product will be replaced with the same product. If the same product is out of stock or otherwise unavailable, a replacement product of equal or greater value will be offered.

To exchange a product that has been shipped to you by mistake, the product must be returned in its original, sealed and intact container. The product will be exchanged for the actual product ordered. If the same product is no longer available, an equivalent replacement product will be offered.

Intact product

For a product to be considered intact, its security seal and excise stamp must not have been broken or detached. The original container in which the product is returned must be unopened and intact and show no signs of damage. To qualify for an exchange, an intact product must also be accompanied by the original sales receipt. When these conditions are met, the product will be exchanged by applying a credit to one or more products with a price equal to or greater than the price shown on the sales receipt. No refunds, including partial refunds, are issued.

Products purchased online

Products purchased through the SQDC.ca website and delivered through one of our partners may be returned at SQDC stores of your choice or by contacting the SQDC customer relations team.

These products should be returned as specified in the Terms of sales for online purchases posted on SQDC.ca.

Last update: September 26th, 2022